FAQs

Please contact us with your TV mount model # and the TV model #. We will check the compatibility first and then send you the link to make a purchase

Please contact us with your TV mount model # and the TV model #. We will check the compatibility first and then send you the link to make a purchase

Please let us know the prodcut you want to buy and your device model # and the wood stud spacing (for TV mount). We will check the specs and if Mounting Dream products work with it.

Mounting dream TV mounts can be mounted on concrete wall or drywall with wood studs. DO NOT install the TV mount onto plain drywall. If there are metal studs, we highly suggeat to contact a professional contractor for their advice on installing the TV mount.

For off-center wood studs, we have sliding TV mount such as MD2198 and MD2618 that can slide the TV for TV centering. You can also pick a single stud TV mount that only need to be mounted on one stud.

Please send us an email with the SKU, quantity, full shipping address, device model, installation type, and payment method to sale@mountingdream.com

Normally, we only ship to US 48 States. For other countries, Please contact us first.

Please send us an email with your order # and your full shipping address. We will send you the concrete wall anchors as soon as possible.

Please send us an email with your order #, missing parts #, and your shipping address. We will send you missing pieces as soon as possible.

You can phone us to (626) 604-9048 (10:00 am to 6:00 pm, business day) or send us an email. It will be appreciated if you could send us pirctures or video to help us check the issue and provide solutions.

Yes. All M0unting Dream products are covered by 10-Year Warranty.

Please send us an email with your order #. We will send you instructions on how to return it back. A refund will be issued after we receive the product.