Warranty and Return:30 Days Return Warranty
We pride ourselves in our product quality and strict quality control, but to provide you with maximum peace of mind, we offer a comprehensive 30 Days Return Warranty. Defective merchandises are subject to return or compensation within 30 days.
If you had any problem after you received your item, please send an email to our customer service:email@example.com. To guarantee a fast and smooth warranty process, please send us your order number and describe the issue and provide us pictures that display the problem.
Once we have the complaint form back or the details, we will reply you in 24 hours on working days;
Please do not make returns directly to the address on the package received. Please only send to the address that our customer service provided. Any return will be valid when it is accepted by our customer service center.
1 You can return items within 30 days after delivery. We have a friendly customer service, we are always here to serve you. All you need to do is to contact us, and describe the problem or the return reason along with your order number.
2 No exchange or return on promotional items or items on sale.
You are guaranteed of returning the item(s) and obtaining a refund once we received your returned items .
MountingDream is not liable for shipping fee under the following:
1 Customer's subjective factors and just dislikes the item.
2 Customers want to return the product which is not defective.
3 Wrong item placed by the customer.
1 Please tell us the return tracking number after you returned back .
2 In case you have any other questions, please do not hesitate to get in touch with our customer service on: firstname.lastname@example.org